Privacy Policy


Who is responsible for the processing of your personal data?

The person responsible for the processing of your data is ahoramenos Producciones SL (onwards "an hour less") with legal address at Calle Fuche 8, 35240 Carrizal (Ingenio), Gran Canaria.

How have we obtained your personal data?

We have obtained your personal data through the previous relationships that you have maintained with a few hours, through the MAPAS project, or due to the relationships that you currently maintain with our entity, either because of your condition of client, supplier. of goods or services, attending events, shows, concerts, conferences or other types of activities, either for having requested that we send you information about our activities, publications and events through the direct subscription to our bulletin or Newsletter.


Said data may or may have been obtained through physical forms or through the forms on the website. or of the rest of the printed or digital forms of projects whose management falls to the MAPAS team, as well as through the MAPAS social networks or the units dependent on its management team.

Social media

The use of social networks is more and more frequent and in this sense MAPAS is present in some of them, being another way of contacting you.

The information we collect through social media sometimes includes personal information that is available online and to the public. We also offer the possibility of subscribing to our newsletter through forms inserted in these social networks. We always make sure that all the information we use is attributed to its source correctly or is done anonymously.

These social networks have their own privacy policies, through which they will explain how they use and share your personal information. We recommend that you carefully review the privacy policies before using these social networks to be sure that you agree with the way in which your personal information is collected and shared.


We collect and store limited personal information and anonymous global statistics of all those users who visit our website, either because you actively provide us with such information or are simply browsing our websites. The information we collect includes the Internet protocol (IP) address of the device you use, the browser program you use, your operating system, the date and time of access, the Internet address of the web through which it was accessed. to our websites and also information about how you use our website.

We use this information to know the loading time of our website, how it is used, the number of visits and the type of information that most attracts visitors. It also helps to identify if the website is working correctly, and if we detect failures or errors in the operation, solve them and improve the performance of our website, in order to offer a better service to all users.

This information is collected through cookies, for more information see the Cookies policy that you can find on the MAPS website.

What personal data do we process?

The data that we will treat for the legitimate purposes that are explained later, are the following:

Data necessary to maintain the relationship with you:

  • Name
  • Surnames
  • E-mail
  • Telephone
  • Postal address, in case of access, purchase of tickets and subscriptions for paid events.
  • Age
  • DNI / passport / NIF

In the event that you have voluntarily provided them to us during previous relationships with you, we may also have the following data:

  • Studies
  • Profession
  • Occupation
  • Educational center, group, company or association to which it belongs or represents
  • Age
  • Tax data of the legal entity in case of invoice

We also inform you that we will treat any additional data that you voluntarily provide us with during future relationships and interactions with MAPAS, including those you provide us through a social network or other application.

Why do we process your personal data?

To meet our goals of:

  • Promote the role of music and the performing arts in the construction of a critical and open citizenship, expanding individual and collective possibilities to participate in the sustainable development of Tenerife through culture.
  • To be a benchmark in the structuring and professional training of the music and performing arts sector in Tenerife, carrying out a permanent transversal work with the cultural and artistic sector itself (the entire value chain), with other sectors (tourism, social, education, innovation), to achieve a double projection of local cultural creation and production in the territory and abroad.

Respecting our institutional values:

  • All the programs and activities artistic, social and educational and professional promoted directly or indirectly by MAPAS.
  • The way of doing communication and to relate to the environment.
  • The experience offered to different audiences and users live / online, including those spaces and infrastructures that welcome the initiatives and value added services offered to the different types of users who access and participate in the action of MAPAS.

With these premises, we send information about the activities of MAPAS and third parties whose purpose and nature, MAPAS considers relevant for its readers and followers via SMS, telephone, postal mail, email, even when our relationship has ended unless the interested party states otherwise. ; for conducting satisfaction surveys; Send promotional communications about activities and initiatives of a similar nature to those you have previously participated in.

The interested party may object to receiving this type of informative and promotional communications, now or at any other time, by sending an email to the email address or by directing a request to our postal address, all with the reference DATA PROTECTION.

For what reason can we process your personal data? Legal basis

User register: In the event that you voluntarily complete the user registration for any of the activities promoted directly or indirectly by MAPAS, your data will be used to create the user account and manage the relationship that derives from it. The legal basis for the processing of such data is based on the consent of the User.

In addition, in order to keep your personal data updated so that it reflects your current situation, you can notify us of any changes in writing through the email address

Purchase or contracting: in the event that the User enters their personal data in a form for purchasing tickets, subscriptions, registration, products or services from MAPAS, they will be empowered to process their data for the purpose of contracted commercial management, payment and billing. and the provision of services. The legal basis for the treatment of such data is based on the consent of the User and the correct execution of the contract, since its treatment is necessary for the execution of the same.

Contact: The User who enters their data in the forms in order to make inquiries or suggestions, or otherwise provide their data to contact MAPAS, be contacted by the platform or users thereof, gives their consent for it to treat their data in order to process the query and / or contact the User. The legal basis for the processing of such data is based on the consent of the User.

Advertising to clients: MAPAS may send you advertising of the services, products and / or articles available on the Website, such as news and / or discounts related to the programs, events, services or products contracted provided that the User has previously requested it. The legal basis for the processing of such data is based on the consent of the User and in the legitimate interest of MAPAS to maintain the professional and commercial relationship with the client. The client may revoke this consent at any time.

Advertising to users: If the User authorizes it, MAPAS may send advertising of the services, products and / or articles available on the Website, such as news and / or discounts, among others. The legal basis for the processing of such data is based on the consent of the User. You can also revoke this consent at any time.

The processing of your personal data related to maintaining your relationship with MAPAS as a supplier, artistic company, exhibitor, assistant or service provider, is legitimized as it is necessary to comply with the contractual obligations derived from said relationships.

The processing of your personal data to send promotional information about activities or initiatives of MAPAS similar to those that you have participated, responds to a legitimate interest of the user to remain informed if they so wish and is authorized by current regulations.

The data requested in the forms are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes established in the previous section and that correspond to our corporate purpose. Therefore, if the requested data is not provided or is not provided correctly, these purposes will not be able to be fulfilled.

Transfer of data to third parties

MAPAS does not plan to transfer your data to third parties. You can only do so for the reasons explained below:

Those assignments to third parties that are necessary to comply with the obligations derived from the activities in which you voluntarily participate.

Suppliers who need to access their data for the provision of services that MAPAS has contracted with said providers, and with whom it has signed the confidentiality and personal data processing contracts necessary and required by the regulations to protect your privacy (for example, in the case of ticket sales through an external sales platform, in the case of software for analysis and interpretation of the purchasing behavior of users, platforms for conducting and storing data from user surveys, or sending communications to through an external email marketing platform).

If in the future MAPAS makes other transfers of personal data, we will inform you in a timely manner.

Do we carry out international data transfers?

MAPAS has contracted the services of technology providers located in countries that have regulations equivalent to the European one. Services such as email marketing, digital survey platforms, ticketing services, analytics ... that have signed the confidentiality and data treatment contracts required in the European Union, applying the guarantees and safeguards necessary to preserve your privacy.

How long will we keep your data?

Your personal data will be kept as long as your relationship with uahoramenos and MAPAS is maintained and, after the termination of said relationship for any reason, during the applicable legal limitation periods. In this case, they will be treated for the sole purpose of proving compliance with our legal or contractual obligations. Once these limitation periods have expired, your data will be deleted or, alternatively, anonymized.

What are your rights?

You can exercise your rights of access, rectification, deletion and portability, limitation and / or opposition to treatment, through the postal and electronic addresses indicated in previous sections.

These rights are the following:

Right of access

You have the right to obtain confirmation on whether or not at the MAPAS event we are treating personal data that concerns you, as well as to access the personal data that is available to you.

Right of rectification

You have the right to request that MAPAS rectify personal data when they are inaccurate or to complete them when they are incomplete.

Right to erasure / right to be forgotten

You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Right of limitation

You have the right to request the limitation of the processing of the data, in which case we will only keep them for the exercise or defense of claims.

Right of portability

You have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller when the treatment is based on consent or a contract, and is carried out by automated means.

Right of objection

You can object to the processing of personal data based on the public or legitimate interest pursued for one hour. In this case, unahoramenos will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Likewise, if you consider that the processing of your personal data violates the regulations or your privacy rights, you can file a claim:

To our organization, through the postal and electronic addresses indicated.

Before the Spanish Agency for Data Protection, through its electronic headquarters, or its postal address.